WHAT DOES “TRUE” VENDOR NEUTRALITY MEAN AND WHY DOES IT MATTER?
[vc_row][vc_column][vc_column_text css=”.vc_custom_1677868606286{margin-bottom: 0px !important;}”]In the context of healthcare staffing, vendor neutrality is a way of doing business that provides healthcare organizations with access to multiple staffing agencies and allows them to manage their contingent labor needs through a single platform. The platform, known as a Vendor Management System or “VMS,” provides a central location for the recruiting of temporary staff and enables users to monitor and manage vendor performance and compliance. In the context of healthcare staffing, a VMS is usually offered and operated by a Manager Service Provider.The key benefit of vendor neutrality is that it provides healthcare organizations with access to a large pool of competing staffing agencies, which should result in increased competition and a lower contract labor spend. Additionally, the standardized process for selecting and managing vendors and the out-sourced administrative and compliance responsibilities should help reduce the administrative burden on healthcare organizations, lowering overall costs and freeing up valuable resources. Unfortunately, and as many healthcare organizations have discovered, it doesn’t always work out that way.
The Problem:
Despite what Managed Service Providers (MSPs) may promise, not all “vendor neutral” platforms are truly vendor neutral. If, for example, the MSP owns a staffing agency, or is owned by one, it may be giving preferential placement to candidates or holding orders for the favored agency. You may be getting the most qualified healthcare staff – or you may be getting the healthcare staff that is the most profitable for the MSP. Even an “independent” MSP can game the system by cherry-picking higher-rate vendors. And any MSP, independent or staffing agency-affiliated, can simply pad the rates.
The Adaptive Workforce Solution:
Adaptive Workforce Solutions is an MSP that operates a truly neutral platform that provides real transparency to rates and vendor margins. Like the healthcare organizations we serve and advocate for, we’re looking for sustainable and fair-to-everyone solutions to combat the contract labor inflation that’s currently destabilizing our industry.
If your organization would like to hear more about our strategic solutions, please contact:[/vc_column_text][vc_empty_space height=”60px”][/vc_column][/vc_row][vc_row css=”.vc_custom_1677955885962{padding-bottom: 50px !important;}”][vc_column width=”1/6″][vc_single_image image=”8604″ img_size=”100×100″][vc_column_text css=”.vc_custom_1677955303870{margin-top: -15px !important;margin-bottom: 0px !important;}”]
East Region
[/vc_column_text][/vc_column][vc_column width=”2/6″][vc_column_text css=”.vc_custom_1677954306531{margin-bottom: 0px !important;}”]Beth Delricco
Vice president
Client Service
tel: (570) 832-1500
bdelricco@adaptivewfs.com
Manager of Business Development
Western Region
tel: (801) 897-8853
msmith@adaptivewfs.com[/vc_column_text][/vc_column][/vc_row] READ MORE
Cutting Through the Chaos
[vc_row][vc_column][vc_column_text css=”.vc_custom_1591396202766{margin-bottom: 0px !important;}”]Many lessons were learned during the COVID-19 battle but one stands out among healthcare leaders–the importance of constant communication and streamlined processes and procedures. The old way worked but when put to the test, it was clear that improvements needed to be made before another crisis came along. One particular process took front and center, staffing. Finding staff fast was haphazard and inconsistent. Bill rates were not managed and hospitals were gouged as the needs became more dire. What can be done differently in the new constant state of readiness?Fortunately, there are better ways for hospital leaders to procure labor and stay focused on patients, their staff, and day to day business. Enter the Workforce Management Solution. These solutions are tailored to the individual facility’s challenges and goals and the solution is vendor-funded so there is no cost to the hospital. A key service offered by Workforce Management Solution consultants is called a Managed Service Program.[/vc_column_text][vc_empty_space height=”40px”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1591394475545{margin-bottom: 0px !important;}”]
The benefits of a Centralized Workforce Solution
[/vc_column_text][vc_empty_space height=”20px”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1591396227065{margin-bottom: 0px !important;}”]What is a Managed Service Program (MSP)?
An MSP is a centralized people and process solution that helps source and manage the short-term staffing needs of a facility. The MSP model can be a cost-effective tool for hospitals facing staffing shortages, crisis staffing fluctuations, filling vacation holes, retirements, or coverage during an EMR conversion.
An MSP will help your facility:
• Recruit and onboard quality candidates
• Improve fill, contract completion and extension rates
• Consolidate contracts into one master agreement
• Eliminate inflated bill rates
• Streamline and simplify inefficient workforce processes
• Increase vendor visibility
• Reduce staff turnover and overtime hours
• Leverage data to drive the planning process
These advantages can add up to 5%-8% in savings of time and money and provide a streamlined people, process and technology solution for managing every aspect of contract labor.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”40px”][/vc_column][/vc_row][vc_row equal_columns=”true” attached=”true”][vc_column width=”1/2″][vc_empty_space height=”80px”][vc_column_text css=”.vc_custom_1591376016365{margin-bottom: 0px !important;}”]
A Business Case for Change
Most hospitals have no formal process for finding, hiring, credentialing, and onboarding contract labor. Often the process is handled differently from unit to unit and department to department. Using this method causes confusion, errors, multiple department cross over, high administrative cost and rogue spending.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_empty_space height=”80px”][vc_single_image image=”8622″ img_size=”400×329″ alignment=”center”][/vc_column][/vc_row][vc_row equal_columns=”true” attached=”true” css=”.vc_custom_1591397016934{background-color: rgba(0,0,0,0.05) !important;*background-color: rgb(0,0,0) !important;}”][vc_column width=”1/2″][vc_empty_space height=”40px”][vc_column_text css=”.vc_custom_1591397167426{margin-bottom: 0px !important;padding-left: 10px !important;}”]
Cutting Through the Chaos
An MSP can create increased efficiency by being the single point of contact for client and vendor. It will automate the process, use a consistent compliance process, lower costs through greater resources, negotiate competitive rates to promote true vendor competition, manage risk, consolidate billing, provide one invoice and one payment, and offer real-time reports to give visibility into every aspect of the contract hiring process including vendor performance.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_empty_space height=”40px”][vc_single_image image=”8623″ img_size=”400×329″ alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”40px”][/vc_column][/vc_row][vc_row equal_columns=”true” attached=”true”][vc_column width=”1/4″][vc_empty_space height=”10px”][vc_single_image image=”8625″ img_size=”medium” alignment=”center”][/vc_column][vc_column width=”3/4″][vc_empty_space height=”10px”][vc_column_text css=”.vc_custom_1591377270815{margin-bottom: 0px !important;}”]
Is Your Facility Ready?
Managing healthcare staffing is complicated, time-consuming, and overwhelming. Finding the right talent at the right time, staying compliant, finding cost-effective solutions, and dealing with the challenges of contract management takes healthcare leaders away from the business of patient care. Adaptive Workforce Solutions understands that each workforce solution should be designed to solve the individual needs of each hospital and healthcare system. We act as honest brokers who advocate for hospitals in every aspect of contract labor management.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”40px”][vc_column_text css=”.vc_custom_1591381692560{margin-bottom: 0px !important;}”]Our team develops customized Workforce Management Solutions that operate to reduce your overall contract labor spend by combining the best people, process, and technology to create a centralized and efficient contract labor management system. We advocate for your hospital and take on all the heavy lifting of contract labor management.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”40px”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1591389495174{margin-bottom: 0px !important;}”]
Take Control of Your Workforce Today
with Adaptive Workforce Solutions
[/vc_column_text][vc_empty_space height=”20px”][mk_button dimension=”outline” corner_style=”rounded” size=”large” letter_spacing=”2″ url=”https://www.adaptivewfs.com/workforce-management-solutions/msp-solutions/” target=”_blank” align=”center” outline_skin=”custom” outline_active_color=”#20c4f4″ outline_active_text_color=”#195682″ outline_hover_bg_color=”#20c4f4″ outline_hover_color=”#195682″]Managed Service Programs[/mk_button][vc_empty_space height=”80px”][/vc_column][/vc_row][vc_row css=”.vc_custom_1591391378845{background-color: rgba(0,0,0,0.05) !important;*background-color: rgb(0,0,0) !important;}”][vc_column width=”1/3″][vc_empty_space height=”20px”][vc_single_image image=”8604″][vc_column_text css=”.vc_custom_1591390261102{margin-bottom: 0px !important;}”]Beth Delricco Director, Business Development
BDelricco@adaptivewfs.com
tel: (570) 832-1500[/vc_column_text][/vc_column][vc_column width=”2/3″][vc_empty_space height=”50px”][vc_column_text css=”.vc_custom_1591395973680{margin-bottom: 0px !important;}”]
Connect with your Workforce Expert
[/vc_column_text][vc_empty_space height=”30px”][vc_column_text css=”.vc_custom_1591390293919{margin-bottom: 0px !important;}”]At AdaptiveWFS our expertise lies in helping healthcare organizations find a seamless Workforce Solution that aligns with our customers business strategies and overall staffing goals.Contact me today for a customized solution for your workforce needs.[/vc_column_text][mk_button dimension=”outline” corner_style=”rounded” size=”large” letter_spacing=”2″ url=”mailto:BDelricco@adaptivewfs.com” target=”_blank” outline_skin=”custom” outline_active_color=”#20c4f4″ outline_active_text_color=”#195682″ outline_hover_bg_color=”#20c4f4″ outline_hover_color=”#195682″]Contact Me[/mk_button][/vc_column][/vc_row][vc_row][vc_column][mk_social_networks size=”large” align=”center” facebook=”https://www.facebook.com/adaptiveworkforcesolutions/” twitter=”https://twitter.com/adaptivewfs” instagram=”https://www.instagram.com/adaptivewfs/” linkedin=”https://www.linkedin.com/company/adaptive-workforce-solutions/”][/vc_column][/vc_row][vc_row][vc_column][vc_wp_posts number=”3″][/vc_column][/vc_row]
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In-House MSP / VMS Roadmap
Vendor Management Systems and a roadmap that will keep your MSP/VMS in-house – driving effective results – quickly. This issue is jam-packed with the latest trendsetting news, from our industry. I’ll show you how to take your business to the next level.
If any theme has emerged from recent news, it’s simply this; hospitals will face a vast array of challenges in 2018.Taking charge of your contingent staffing is one way you can meet those challenges head-on. A solid strategy, combined with innovative in-cloud technology platforms, and a tool that helps you analyze cloud-based data, I can show you how to find the data that matters. Taking your VMS in-house lets you bypass the most common VMS headaches, granting your healthcare facility substantial savings – up to 6%.
Are you convinced yet that taking control of your contingent staffing is the only way forward? Adaptive Workforce Solutions’ new approach to Managed Vendor Services puts you, the client, in total control. Our innovative approach to your MSP includes in-sourcing models, program management, RFP consulting, a myriad array of vendor management technologies. Our hybrid solution will teach you how to create an innovative MSP environment minus the costly third-party solution.
You could spend hours tracking down the differences between VMS choices, or you could just give me a call at 480-467-4443. I can help you narrow down your organization’s most critical needs, offering a solution that’s right for your facility, (hint: taking your VMS in-house lets you bypass the most common VMS headaches).
READ MORE7 Advantages to Bringing Your MSP In-House
In order to meet increasing industry demands and effectively address recurring issues surrounding cost, service quality and liability, many companies turn to a third-party managed service provider (MSP), rather than managing their contingent workforce processes in-house. There is justification for this decision, however, it may not always be the most efficient or cost-effective approach to managing your contingent workforce.
Where there was once only two choices – outsourcing your process management to a third-party or managing it in-house, both of which come with their advantages – there is now a third option, which marries the two strategies together giving you the most efficient hybrid solution to bringing your MSP in-house. which offers the best-of-both-worlds. In order to determine which approach makes sense for your organization, consulting with a healthcare management professional is recommended.
To be expected, there is often hesitation in making the decision to hand over access to all of your sensitive data to a third-party – and rightfully so. Maybe you’ve found yourself wondering if there could be a better way. As long as it wouldn’t put additional strain on your HR department and/or administrative staff and could still deliver the results you are looking for, you’d likely consider the option of keeping or bringing your MSP in-house. But it sounds pretty unrealistic, so is it even possible? Until now, the answer was a firm, “No.” With the introduction of the HMS model to contingent workforce management, the answer is now, “Yes!” And there are now many advantages to keeping or bringing your MSP in-house.
Here are 7 reasons why you should consider bringing your MSP in-house:
- Eliminate the Middle Man. This is often the approach businesses look to take first in order to cut costs. With direct access to a large, talented pool of experienced providers who are ready to work and don’t require training, you can reduce the need for overtime and gain the ability to fill your most critical shifts where needed and as soon as you need to. This eliminates the strain on your internal staff, the impact of which is invaluable.
System-wide Visibility. Having access to the information your business needs at any given time has clear advantages. It gives your staff the ability to streamline and simplify processes, ensure best practices through simple automation, standardization, and gives you convenient access to your analytics all in one place. This puts you in control at all times which comes with immeasurable advantages.- Supplier Relationships. Establishing strong relationships with your staffing partners is critical to a successful contingent workforce strategy. When choosing to outsource your management to a third-party, those long-standing, valuable relationships must be let go as you are locked into using your third-party MSP suppliers. With a hybrid HMS approach, you get to maintain your invested supplier partnerships and have access to our strategic VMS partner talent pools. The advantage of this marriage allows you to fill staffing positions on demand with the supplier you trust and ensures you will never end up in a bind during critical times.
- Improve Service Quality. Bringing your MSP in-house means more reliable service, less possibility of technical issues and disruptions in your service. The result is a more stable, dependable contingent workforce environment resulting in better service availability and performance expectations.
- Standardized Rates. This is a concept more commonly being implemented which allows your organization to streamline hourly bill rates and increase efficiency with standardization across all terms of your supplier agreements including bill rates, cancellation terms, risk mitigation, direct hire and billing terms, etc. This gives your in-house team the ability to make quick decisions and saves the organization hard and soft dollars.
- Streamlined Processes. The ability to simplify your credentialing, compliance, audit and maintenance processes through web-based, cost-deferred software technology means increased efficiency and improved accuracy. This is likely one of the more critical advantages to bringing your MSP in-house.
- Flexibility and Scalability to adapt to changing business conditions. Consulting with an industry expert who can easily conduct a needs assessment, run analytics and provide you with new sourcing strategies to improve efficiency ensures you are able to maximize your business productivity year after year. Quarterly reviews reveal the data we need to determine which shifts in strategies need to be made.
The benefits of bringing your MSP in-house can be maximized by selecting a partner that has vast experience in the MSP/VMS space, that will not only enable you to customize your operations but also allow you complete control of your processes and resources.
When evaluating and choosing a provider that will exceed your in-house capabilities while at the same time improving efficiency and profitability, there is much to consider. But it will likely prove to be well worth the research and effort.
For help determining whether or not bringing your MSP in-house is right for your business, and if so, which managed services provider would be the best fit, requesting a vendor management consultation would be wise.
